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Recently, there has been an increase in fraudulent messages posing as communication from the hotel or booking platforms. They may arrive by email, text message, WhatsApp or in a booking platform’s chat, and often contain a link to pay for or confirm a reservation.
If you receive a suspicious message concerning your reservation:
If you are unsure whether a message is genuine, please contact us using the hotel’s official contact details on our website, not those provided in the message. We will be happy to verify it for you.
Thank you for staying vigilant.
Recently, there has been an increase in fraudulent messages posing as communication from the hotel or booking platforms. They may arrive by email, text message, WhatsApp or in a booking platform’s chat, and often contain a link to pay for or confirm a reservation.
If you receive a suspicious message concerning your reservation:
If you are unsure whether a message is genuine, please contact us using the hotel’s official contact details on our website, not those provided in the message. We will be happy to verify it for you.
Thank you for staying vigilant.
Jablonecká Street is COMPLETELY CLOSED due to water-main reconstruction.
Please use the entrance/exit via PALACHOVA STREET.
Directions: Parking on Gutenbergova Street → enter through the large gate beneath the wellness entrance → drive through the inner courtyard → exit through the sliding gate onto Palachova Street.
⚠️ Please note: When exiting, you must turn RIGHT towards Šaldovo Square.